Privacy Policy

1. Introduction

We would like to use the information below to provide you "data subject" with an overview of our processing of your personal data and your rights under data protection law. It is generally possible to use our website without entering personal data. However, if you wish to make use of special services offered by our company through our website, it may be necessary to process personal data. If it is necessary to process personal data and there is no legal basis for such processing, we will generally obtain your consent.

Personal data, such as your name, address or email address, is always processed in accordance with the EU General Data Protection Regulation (GDPR) and in accordance with the country-specific data protection regulations applicable to the "Flughafen Frankfurt-Hahn GmbH". The aim of this Privacy Notice is to inform you about the scope and purpose of the personal data we collect, use and process.

As the data controller, we have implemented numerous technical and organisational measures to ensure the most complete possible protection of the personal data processed via this website. Nevertheless, Internet-based data transmissions can in principle have security gaps so that absolute protection cannot be guaranteed. For this reason, you are free to submit personal data on alternative ways, such as by phone or by post to us.

2. Data controller

The data controller, as defined by the GDPR, is:

Flughafen Frankfurt-Hahn GmbH
Gebäude 890
55483 Hahn-Flughafen, Deutschland

Phone: 06543/509200

Fax: 06543/509204

Email: info@hahn-airport.de

Data controller´s representative - see point 3.

3. Data protection officer

You can reach the data protection officer as follows:

Stefan Auer

Phone: 0911/148986-50

Fax: 0911/148986-59

Email: office@ascon-datenschutz.de

You may contact our data protection officer directly at any time if you have any questions or suggestions regarding data protection.

4. Definitions

This Privacy Notice is based on the terminology used by the European legislature and legislature in the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand, both for the public and for our customers and business partners. To ensure this, we would like to explain in advance the terminology used. Among other things, we use the following terms in this privacy policy.

We use the following terms in this Privacy Notice, among others:

  1. Personal data

Personal data means any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

  1. Data subject

A data subject is any identified or identifiable natural person whose personal data is processed by the data controller (our company).

  1. Processing

Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

  1. Restriction to processing

Restriction to processing means marking stored personal data with the aim of limiting its processing in future.

  1. Profiling

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

  1. Pseudonymisation

Pseudonymisation is the processing of personal data in such a way that the data can no longer be assigned to a specific data subject without additional information being provided, given that such additional information is kept separate and subject to appropriate technical and organisational measures that ensure that personal data cannot be attributed to an identified or identifiable natural person.

  1. Data processor

The processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

  1. Recipient

Recipient means a natural or legal person, public authority, agency or another body, to which the personal data is disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

  1. Third parties

Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

  1. Consent

Consent is any freely given, specific, informed and unambiguous indication of the data subject?s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

 

5. Legal basis for processing

Article 6 Paragraph 1(a) GDPR serves as our company?s legal basis for processing operations in which we obtain consent for a specific processing purpose.

If the processing of personal data is necessary for the performance of a contract to which you are a party, as is the case, for example, with processing operations that are necessary for the delivery of goods or the provision of other services or consideration, processing is based on Article 6 Paragraph 1(b) GDPR. The same applies to those processing operations required to carry out pre-contractual measures, such as in cases of queries regarding our products or services.

If our company is subject to a legal obligation requiring the processing of personal data, such as for the fulfilment of tax obligations, processing is based on Article 6 Paragraph 1(c) GDPR.

In rare cases, processing of personal data may be necessary to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if someone visiting our business were to be injured and their name, age, health insurance data or other vital information needed to be disclosed to a doctor, hospital or other third party. Processing would then be based on Article 6 Paragraph 1(d) GDPR.

Finally, processing operations could be based on Article 6 Paragraph 1(f) GDPR. Processing operations not based on any of the above-mentioned legal bases may be carried out on the basis of Article 6 Paragraph 1(f) GDPR if processing is necessary to safeguard the legitimate interests of our company or those of a third party, provided the interests and fundamental rights and freedoms of the data subject do not take precedence. We are permitted to engage in such processing operations in particular because they have been specifically mentioned in European law. In this respect, the legislature took the view that a legitimate interest could be assumed if you are a customer of our company (Recital 47 Sentence 2 GDPR).

6. Disclosure of data to third parties

Your personal data will not be sent to third parties for purposes other than those listed below.

We will disclose your personal data to third parties if:

  1. you have expressly consented to this pursuant to Article 6 Paragraph 1 Sentence 1(a) GDPR,
  2. disclosure under Article 6 Paragraph 1 Sentence 1(f) GDPR is permitted to safeguard our legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,
  3. in the event that there is a legal obligation to disclose your data pursuant to Article 6 Paragraph 1 Sentence 1(c) GDPR and
  4. if this is legally permissible and necessary for the performance of our contract with you pursuant to Article 6 Paragraph 1 Sentence 1(b).


To protect your data and if necessary enable us to transfer data to third countries (outside the EU), we have concluded data processing agreements ("Data Processing Agreement") based on the standard contractual clauses of the European Commission.

7. Technology

7.1 SSL/TLS encryption

This site uses SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login details or contact requests that you send to us as the website operator. You can recognise an encrypted connection by your browser?s address bar reading "https://" instead of "http://" and the lock symbol in the browser bar.

We use this technology to protect your transmitted data.


7.2 Data collection when visiting the website

If you only use our website for informational purposes, i.e. if you do not register or otherwise provide us with information, we only collect the data your browser sends our server (in what is known as "server log files"). Our website collects a range of general data and information each time you access a website or an automated system. This general data and information is stored in the server?s log files. It may be colltected

  1. the types and versions used,
  2. the operating system used by the accessing system,
  3. the website from which an accessing system accesses our website (called a referrer),
  4. the sub-pages accessed via an accessing system on our website,
  5. the date and time the website is accessed,
  6. a truncated internet protocol address (anonymised IP address) and
  7. the accessing system's internet service provider.


No conclusions are drawn about you when using this general data and information. Instead, this information is needed

  1. to properly deliver our website content,
  2. to optimise the content of our website as well as to advertise it,
  3. to ensure the continued functioning of our IT systems and our website?s technology
  4. as well as to provide the information necessary for law enforcement authorities to prosecute in the event of a cyber attack.


This collected data and information is therefore statistically analysed and further analysed by us with the aim of increasing data protection and data security within our company to ultimately ensure an optimum level of protection for the personal data being processed by us. The anonymous data from the server log files is stored separately from all personal data provided by a data subject.

The legal basis for data processing is Article 6 Paragraph 1 Sentence 1(f) GDPR. Our legitimate interest is based on the purposes listed above for the collection of data.

8. Contents of our website

Contact

You are welcome to contact us via the e-mail address(es) provided. In this case, the user´s personal data transmitted with the e-mail will be stored. This data is stored and used exclusively for the purpose of responding to your query or establishing contact and the associated technical administration. The legal basis for data processing is our legitimate interest in responding to your request pursuant to Article 6 Paragraph 1(f)f GDPR. If the aim of you contacting us is to conclude a contract, processing is also legally based on Article 6 Paragraph 1(b) GDPR. Your data will be erased once we have finished processing your query. This is the case when it can be inferred from the circumstances that the relevant facts have been clarified in a conclusive manner and there are no statutory retention obligations in place that prevent its erasure.

9. Our activities in social networks

To allow us to communicate with you on social networks and inform you about our services, we run our own pages on these social networks. If you visit one of our social media pages, we and the provider of the social media network are joint controllers (Art. 26 GDPR) regarding to the processing operations triggered thereby, which concern personal data.

We are not the original provider of these pages, but only use them within the scope of the options offered to us by the respective providers

We would therefore like to point out as a precautionary measure that your data may also be processed outside of the European Union or the European Economic Area. Use of these networks may therefore involve data protection risks for you since the protection of your rights may be difficult, e.g. your rights to information, erasure, objection, etc. Processing on social networks frequently takes place directly for advertising purposes or for the analysis of user behaviour by network providers, and we have no control over this. If the provider creates user profiles, cookies are often used or user behaviour may be assigned directly to your own member profile on the respective social network (if you are logged in).

The processing operations of personal data described are carried out in accordance with Article 6 Paragraph 1(f) GDPR on the basis of our legitimate interests and the legitimate interests of the respective provider in order to communicate with you in a timely manner or to inform you about our services. If you have to grant your consent to the respective providers to process your data as a user, the legal basis for this processing is Article 6 Paragraph 1(a) GDPR in conjunction with Article 7 GDPR.

Since we have no access to these providers? databases, we would like to point out that you would be best placed to exercise your rights (e.g. to information, rectification, erasure, etc.) directly with the respective provider. More information on the processing of your data on social networks and your options for exercising your right to object or your right of revocation (opt out) is listed below for each of the social network providers we use:

 

9.1 Instagram

(Jointly) Data controller responsible for data processing in Europe:

Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland


Privacy Notice (Data Policy):

http://instagram.com/legal/privacy/


Opt-out and advertising settings:

https://www.instagram.com/accounts/privacy_and_security/

 

9.2 LinkedIn

(Jointly) Data controller responsible for data processing in Europe:

LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland


Privacy Notice:

https://www.linkedin.com/legal/privacy-policy


Opt-out and advertising settings:

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

 

9.3 Twitter

(Jointly) Data controller responsible for data processing in Europe:

Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland


Privacy Notice:

https://twitter.com/en/privacy


Information about your data:

https://twitter.com/settings/your_twitter_data


Opt-out and advertising settings:

https://twitter.com/personalization

 

9.4 YouTube

(Jointly) Controller responsible for data processing in Europe:

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland


Privacy Notice:

https://policies.google.com/privacy


Opt-out and advertising settings:

https://adssettings.google.com/authenticated

 

9.5 Facebook Fanpage

(Jointly) Controller for data processing in Europe: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

In its judgment of 5 June 2018, the European Court of Justice (ECJ) ruled that the operator of a Facebook page is jointly responsible with Facebook for the processing of personal data. It is known that Facebook processes user data for the following purposes: advertising (analysis, creation of personalized advertising), creation of user profiles, market research.

Facebook uses cookies to store and further process this information, i.e. small text files that are stored on the various devices of the users. If the user has a Facebook profile and is logged in to it, the storage and analysis also takes place across devices. Facebook's privacy policy contains further information on data processing: https://www.facebook.com/about/privacy/

Objection options (so-called opt-out) can be set under https://www.facebook.com/settings?tab=ads or under http://www.youronlinechoices.com.

Facebook refers to these EU standard contractual clauses in its terms of service. Nevertheless, the ECJ sees the USA as a country with an insufficient level of data protection. In particular, there is the possibility that US authorities process personal data for counter-terrorism purposes. A remedy against this processing may not be available.


Statistical data

The so-called "Insights" of the Facebook page provide statistical data of different categories for the website operator. These statistics are generated and provided by Facebook. The operator of the site has no influence on the generation and presentation. This function cannot be switched off or the generation and processing of the data cannot be prevented. For a selectable period of time as well as for the categories fans, subscribers, reached persons and interacting persons, the following data is provided to the website operator by Facebook in relation to the Facebook page: total number of page views, "Like" information, page activities, post interactions, reach, video views, post reach, comments, shared content, answers, proportion of men and women, origin based on country and city, language, Views and clicks in the shop, clicks on route planners, clicks on phone numbers. Data on the Facebook groups linked to the Facebook page are also provided in this way.

Due to the constant development of Facebook, the availability and processing of data is changing, so that for further details please refer to Facebook's privacy policy already mentioned above. The available data is used in aggregated form to make the posts and activities on the Facebook page more attractive to users. For example, the distributions by age and gender are used for an adapted approach and the preferred visiting times of the users for a time-optimized planning of the contributions. Information about the type of end devices used by visitors helps to adapt the contributions visually and creatively. In accordance with the Facebook Terms of Service, which each user has agreed to as part of the creation of a Facebook profile, subscribers and fans of the page can be identified and their profiles and other shared information can be viewed by them.


Rights of users

In accordance with the agreement on joint responsibility, Facebook assumes responsibility for fulfilling the rights of data subjects pursuant to Articles 15-20 GDPR. For requests for information or other questions about rights as a user, users should contact Facebook directly. Detailed information on joint responsibility can be found under https://www.facebook.com/legal/terms/page_controller_addendum

If the described data processing is no longer desired in the future, the connection of the user profile to the website must be terminated by using the function "I no longer like this page" or "unsubscribe".

 

10. Web analytics

Matomo

On this website we have integrated the component Matomo of the provider InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo is a software tool for web analysis, i.e. for collecting, collecting and evaluating data about the behaviour of visitors to websites. Among other things, data is collected about the website from which a data subject came to a website (so-called referrer), which subpages of the website were accessed or how often and for how long a subpage was viewed. This is used to optimize the website and for the cost-benefit analysis of Internet advertising. The software is operated on the server of the controller.

When analyzing with Matomo, we use IP anonymization. Your IP address is shortened before the analysis so that it can no longer be clearly assigned to you. We have also configured Matomo so that Matomo does not store cookies in your browser (e.g. device fingerprinting).

The use of this analysis tool is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising.

The privacy policy of Matomo can be viewed at: https://matomo.org/privacy/

11. Plugins and other services

OpenStreetMap

This website uses Leaflet API, a map service that allows OpenStreetMap - the open source alternative of Google Maps - to be integrated into the website. For the correct display, it is technically necessary to make requests to other servers. As a result of these requests, it would in principle be possible for information about your use of this website (including your IP address) to be transmitted to and stored on other servers.

You have the option of deactivating the service of OpenStreetMap and thus preventing data transfer to third parties by deactivating JavaScript in your browser. However, we would like to point out that in this case you will not be able to use the map display on our pages or only to a limited extent.

The use of OpenStreetMap is in the interest of upgrading our online offer. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

More information about OpenStreetMap can be found at https://www.openstreetmap.de. More information about the API leaflet used can be found under https://www.leafletjs.com.

12. Your rights as a data subject

12.1 Right to confirmation

You have the right to request confirmation from us as to whether personal data relating to you will be processed.


12.2 Right to information (Article 15 GDPR)

You have the right to obtain information about the personal data stored about you at any time, free of charge, as well as the right to access a copy of such data from us, in accordance with the statutory provisions.


12.3 Right to rectification (Article 16 GDPR)

You have the right to request the immediate rectification of incorrect personal data relating to yourself. Furthermore, the data subject has the right to request the completion of incomplete personal data, taking into account the purposes of the processing.


12.4 Erasure (Article 17 GDPR)

You have the right to demand that we erase the personal data relating to you be deleted without delay, provided that one of the reasons provided by law applies and if processing or further storage is not required.


12.5 Restriction to processing (Article 18 GDPR)

You have the right to request that we restrict the processing of your data if one of the legal requirements is met.


12.6 Data transferability (Article 20 GDPR)

You have the right obtain personal data relating to you that you provided us in a structured, commonly used and machine-readable format. You also have the right to transfer this data to another controller without hindrance by us, to whom the personal data was provided, provided that the processing is based on the consent pursuant to Article 6 Paragraph 1(a) GDPR or Article 9 Paragraph 2(a) GDPR or on a contract pursuant to Article 6 Paragraph 1(b) GDPR, and the data are processed using automated procedures, unless processing is necessary to complete a task, is in the public interest or is carried out in the exercise of an official authority assigned to us.

Furthermore, when exercising your right to data transferability pursuant to Article 20 Paragraph 1 GDPR, you have the right to have personal data transferred directly from one controller to another, provided this is technically feasible and does not impede the rights and freedoms of other persons.


12.7 Revocation of consent regarding data protection

You have the right to revoke any consent to the processing of personal data at any time with future effect.


12.8 Lodging a complaint with a supervisory authority

You have the right to complain to a supervisory authority responsible for data protection about our processing of personal data.


12.9 Objection (Article 21 GDPR)

If, after weighing up interests, we process your personal data on the basis of our overriding legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR, you have the right to object to this processing at any time with effect for the future.

If you exercise your right to object, we will stop processing the data concerned. However, we reserve the right to further processing if we can demonstrate compelling legitimate grounds for the processing which outweigh your individual interests, fundamental rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

If your personal data is processed by us for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. You can exercise the objection as described above. If you exercise your right to object to advertising, we will immediately terminate the processing of the data concerned for direct marketing purposes with effect for the future.

13. Routine storage, erasure and blocking of personal data

We process and store your personal data only for the period of time necessary to meet the storage purpose or as required by the legal provisions to which our company is subject.

If the storage purpose no longer applies or if a required retention period expires, personal data will be routinely blocked or erased in accordance with the statutory provisions.

14. Duration of storage of personal data

The criterion for the duration of the retention of personal data is the respective legal retention period. Once this period expires, the data in question will be routinely erased, provided it is no longer required for the fulfilment or initiation of the contract.

15. Version and amendments to the Privacy Notice

This Privacy Notice is currently valid and was last updated on January 2023.

It may be necessary for us to amend this Privacy Notice in the process of further developing our website and the services we offer through our website or due to changes in legal or regulatory requirements. You can view and print our current Privacy Notice on the website at any time by visiting "https://www.hahn-airport.de/en/privacy-policy".